Updated: May 5
My friends Skyler and Charles run a local video production company here in Austin, TX, called Content Pump Productions. They do great work and their business is growing fast. I was lucky enough to build their website and here's what they had to say about the web design process.
Content Pump Productions
How long have you been in business?
1 year going on 2
How many employees do you have?
0, just 2 founders and members
What are some of the objectives of your department at this time?
Redirect, refocus, realign business streams
What are your goals?
Provide niche production services to applicable clients
What challenges were you experiencing prior to purchasing our service?
No publicity or leads
How have you benefited from using our product or service?
What challenges and objectives led you to look for a solution?
More of a need, need a website etc to survive today
What might have happened if you did not identify a solution?
Did you explore other solutions prior to this that did not work out? If so, what happened?
I looked at other web developers
What did your decision-making process look like?
Not very long haha
How did you hear about our product or service?
Wix partner portal
Who was involved in the selection process?
Me and Charles
What was most important to you when evaluating your options?
Accessibility and relatability
What made our service stand out against our competitors?
Talked about working together to mutually benefit each other's businesses
How long did it take to get up and running?
A few weeks
Did that meet your expectations?
Who was involved in the process?
Charles and I
Is there a particular aspect of the service that you rely on most?
Website, need it to house our portfolios etc
Who is using the service?
Charles and I
How is the service helping you save time and increase productivity?
It was nice to have a good website built quickly, was able to get us up and running quicker
In what ways does that enhance your competitive advantage?
It was helpful since we were just getting started, this might be better for me to answer after we overhaul everything and really get after it
How much have you increased your key metrics? (Sales, leads, views, etc)
I don’t really know haha
Thanks for taking the time Skyler!